We are sorry for your loss, but we’re ready to help.
Before starting your claim, here are some good things to have available:
Your Policy Number (you can still file the claim even if you don't have it)
Date and time of your loss
Cause of damages, if you are aware of it
A description of what was damaged/lost
Info from the police or fire department report
Whether you believe you need to make temporary repairs or require temporary living arrangements
Don’t worry if you don’t have all of this now. We’ll start with what you have.